Privacy policy

HIRL (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how yourpersonal information is collected, used, and disclosed by HIRL.

This Privacy Policy applies to our app, and its associated subdomains (collectively, our “Service”) alongsideour application, HIRL. By accessing or using our Service, you signify that you have read, understood, andagree to our collection, storage, use, and disclosure of your personal information as described in this PrivacyPolicy and our Terms of Service.

Definitions and key terms

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms arereferenced, are strictly defined as:

This Privacy Policy was created with Termify.

What Information Do We Collect?

We collect information from you when you visit our app, register on our site, place an order, subscribe to ournewsletter, respond to a survey or fill out a form.

We also collect information from mobile devices for a better user experience, although these features arecompletely optional:

When does HIRL use end user information fromthird parties?

HIRL will collect End User Data necessary to provide the HIRL services to our customers. End users mayvoluntarily provide us with information they have made available on social media websites. If you provide uswith any such information, we may collect publicly available information from the social media websites youhave indicated. You can control how much of your information social media websites make public by visitingthese websites and changing your privacy settings

When does HIRL use customer informationfrom third parties?

We receive some information from the third parties when you contact us. For example, when you submit youremail address to us to show interest in becoming a HIRL customer, we receive information from a third partythat provides automated fraud detection services to HIRL. We also occasionally collect information that ismade publicly available on social media websites. You can control how much of your information socialmedia websites make public by visiting these websites and changing your privacy settings.

Do we share the information we collectthird parties?

We may share the information that we collect, both personal and non-personal, with third parties such asadvertisers, contest sponsors, promotional and marketing partners, and others who provide our content orwhose products or services we think may interest you. We may also share it with our current and futureaffiliated companies and business partners, and if we are involved in a merger, asset sale or other businessreorganization, we may also share or transfer your personal and non-personal information to oursuccessors-in-interest.

We may engage trusted third party service providers to perform functions and provide services to us, such ashosting and maintaining our servers and the app, database storage and management, e-mail management,storage marketing, credit card processing, customer service and fulfilling orders for products and servicesyou may purchase through the app. We will likely share your personal information, and possibly somenon-personal information, with these third parties to enable them to perform these services for us and foryou.

We may share portions of our log file data, including IP addresses, for analytics purposes with third partiessuch as web analytics partners, application developers, and ad networks. If your IP address is shared, it maybe used to estimate general location and other technographics such as connection speed, whether you havevisited the app in a shared location, and type of the device used to visit the app. They may aggregateinformation about our advertising and what you see on the app and then provide auditing, research andreporting for us and our advertisers.

We may also disclose personal and non-personal information about you to government or law enforcementofficials or private parties as we, in our sole discretion, believe necessary or appropriate in order to respondto claims, legal process (including subpoenas), to protect our rights and interests or those of a third party, thesafety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or tootherwise comply with applicable court orders, laws, rules and regulations.

Where and when is information collected fromcustomers and end users?

HIRL will collect personal information that you submit to us. We may also receive personal information aboutyou from third parties as described above.

How Do We Use The Information We Collect?

Any of the information we collect from you may be used in one of the following ways

How Do We Use Your Email Address?

By submitting your email address on this app, you agree to receive emails from us. You can cancel yourparticipation in any of these email lists at any time by clicking on the opt-out link or other unsubscribe optionthat is included in the respective email. We only send emails to people who have authorized us to contactthem, either directly, or through a third party. We do not send unsolicited commercial emails, because wehate spam as much as you do. By submitting your email address, you also agree to allow us to use youremail address for customer audience targeting on sites like Facebook, where we display custom advertisingto specific people who have opted-in to receive communications from us. Email addresses submitted onlythrough the order processing page will be used for the sole purpose of sending you information and updatespertaining to your order. If, however, you have provided the same email to us through another method, wemay use it for any of the purposes stated in this Policy. Note: If at any time you would like to unsubscribefrom receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How Long Do We Keep Your Information?

We keep your information only so long as we need it to provide HIRL to you and fulfill the purposesdescribed in this policy. This is also the case for anyone that we share your information with and who carriesout services on our behalf. When we no longer need to use your information and there is no need for us tokeep it to comply with our legal or regulatory obligations, we’ll either remove it from our systems ordepersonalize it so that we can't identify you.

How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information when youplace an order or enter, submit, or access your personal information. We offer the use of a secure server. Allsupplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and thenencrypted into our Payment gateway providers database only to be accessible by those authorized withspecial access rights to such systems, and are required to keep the information confidential. After atransaction, your private information (credit cards, social security numbers, financials, etc.) is never kept onfile. We cannot, however, ensure or warrant the absolute security of any information you transmit to HIRL orguarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by abreach of any of our physical, technical, or managerial safeguards.

Could my information be transferred to othercountries?

HIRL is incorporated in United States. Information collected via our app, through direct interactions with you,or from use of our help services may be transferred from time to time to our offices or personnel, or to thirdparties, located throughout the world, and may be viewed and hosted anywhere in the world, includingcountries that may not have laws of general applicability regulating the use and transfer of such data. To thefullest extent allowed by applicable law, by using any of the above, you voluntarily consent to thetrans-border transfer and hosting of such information.

Is the information collected through the HIRLpage 5/11
Service secure?

We take precautions to protect the security of your information. We have physical, electronic, and managerialprocedures to help safeguard, prevent unauthorized access, maintain data security, and correctly use yourinformation. However, neither people nor security systems are foolproof, including encryption systems. Inaddition, people can commit intentional crimes, make mistakes or fail to follow policies. Therefore, while weuse reasonable efforts to protect your personal information, we cannot guarantee its absolute security. Ifapplicable law imposes any non-disclaimable duty to protect your personal information, you agree thatintentional misconduct will be the standards used to measure our compliance with that duty.

Can I update or correct my information?

The rights you have to request updates or corrections to the information HIRL collects depend on yourrelationship with HIRL. Personnel may update or correct their information as detailed in our internal companyemployment policies.

Customers have the right to request the restriction of certain uses and disclosures of personally identifiableinformation as follows. You can contact us in order to (1) update or correct your personally identifiableinformation, (2) change your preferences with respect to communications and other information you receivefrom us, or (3) delete the personally identifiable information maintained about you on our systems (subject tothe following paragraph), by cancelling your account. Such updates, corrections, changes and deletions willhave no effect on other information that we maintain, or information that we have provided to third parties inaccordance with this Privacy Policy prior to such update, correction, change or deletion. To protect yourprivacy and security, we may take reasonable steps (such as requesting a unique password) to verify youridentity before granting you profile access or making corrections. You are responsible for maintaining thesecrecy of your unique password and account information at all times.

You should be aware that it is not technologically possible to remove each and every record of theinformation you have provided to us from our system. The need to back up our systems to protectinformation from inadvertent loss means that a copy of your information may exist in a non-erasable formthat will be difficult or impossible for us to locate. Promptly after receiving your request, all personalinformation stored in databases we actively use, and other readily searchable media will be updated,corrected, changed or deleted, as appropriate, as soon as and to the extent reasonably and technicallypracticable.

If you are an end user and wish to update, delete, or receive any information we have about you, you may doso by contacting the organization of which you are a customer

Personnel

If you are a HIRL worker or applicant, we collect information you voluntarily provide to us. We use theinformation collected for Human Resources purposes in order to administer benefits to workers and screenapplicants

You may contact us in order to (1) update or correct your information, (2) change your preferences withrespect to communications and other information you receive from us, or (3) receive a record of theinformation we have relating to you. Such updates, corrections, changes and deletions will have no effect onother information that we maintain, or information that we have provided to third parties in accordance withthis Privacy Policy prior to such update, correction, change or deletion.

Sale of Business

We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer ofall or substantially all of the assets of HIRL or any of its Corporate Affiliates (as defined herein), or thatportion of HIRL or any of its Corporate Affiliates to which the Service relates, or in the event that wediscontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganization orsimilar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.

Affiliates

We may disclose information (including personal information) about you to our Corporate Affiliates. Forpurposes of this Privacy Policy, "Corporate Affiliate" means any person or entity which directly or indirectlycontrols, is controlled by or is under common control with HIRL, whether by ownership or otherwise. Anyinformation relating to you that we provide to our Corporate Affiliates will be treated by those CorporateAffiliates in accordance with the terms of this Privacy Policy.

Governing Law

This Privacy Policy is governed by the laws of United States without regard to its conflict of laws provision.You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arisingbetween the parties under or in connection with this Privacy Policy except for those individuals who mayhave rights to make claims under Privacy Shield, or the Swiss-US framework

The laws of United States, excluding its conflicts of law rules, shall govern this Agreement and your use ofthe app. Your use of the app may also be subject to other local, state, national, or international laws.

By using HIRL or contacting us directly, you signify your acceptance of this Privacy Policy. If you do notagree to this Privacy Policy, you should not engage with our app, or use our services. Continued use of theapp, direct engagement with us, or following the posting of changes to this Privacy Policy that do notsignificantly affect the use or disclosure of your personal information will mean that you accept thosechanges.

Your Consent

We've updated our Privacy Policy to provide you with complete transparency into what is being set when youvisit our site and how it's being used. By using our HIRL, registering an account, or making a purchase, youhereby consent to our Privacy Policy and agree to its terms

Links to Other Websites

This Privacy Policy applies only to the Services. The Services may contain links to other websites notoperated or controlled by HIRL. We are not responsible for the content, accuracy or opinions expressed insuch websites, and such websites are not investigated, monitored or checked for accuracy or completenessby us. Please remember that when you use a link to go from the Services to another website, our PrivacyPolicy is no longer in effect. Your browsing and interaction on any other website, including those that have alink on our platform, is subject to that website’s own rules and policies. Such third parties may use their owncookies or other methods to collect information about you.

Advertising

This app may contain third party advertisements and links to third party sites. HIRL does not make anyrepresentation as to the accuracy or suitability of any of the information contained in those advertisements orsites and does not accept any responsibility or liability for the conduct or content of those advertisementsand sites and the offerings made by the third parties.

Advertising keeps HIRL and many of the websites and services you use free of charge. We work hard tomake sure that ads are safe, unobtrusive, and as relevant as possible.

Third party advertisements and links to other sites where goods or services are advertised are notendorsements or recommendations by HIRL of the third party sites, goods or services. HIRL takes noresponsibility for the content of any of the ads, promises made, or the quality/reliability of the products orservices offered in all advertisements.

Cookies for Advertising

These cookies collect information over time about your online activity on the app and other online services tomake online advertisements more relevant and effective to you. This is known as interest-based advertising.They also perform functions like preventing the same ad from continuously reappearing and ensuring thatads are properly displayed for advertisers. Without cookies, it’s really hard for an advertiser to reach itsaudience, or to know how many ads were shown and how many clicks they received.

Cookies

HIRL uses "Cookies" to identify the areas of our app that you have visited. A Cookie is a small piece of datastored on your computer or mobile device by your web browser. We use Cookies to enhance theperformance and functionality of our app but are non-essential to their use. However, without these cookies,certain functionality like videos may become unavailable or you would be required to enter your login detailsevery time you visit the app as we would not be able to remember that you had logged in previously. Mostweb browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not beable to access functionality on our app correctly or at all. We never place Personally Identifiable Informationin Cookies.

Blocking and disabling cookies and similartechnologies

Wherever you're located you may also set your browser to block cookies and similar technologies, but thisaction may block our essential cookies and prevent our app from functioning properly, and you may not beable to fully utilize all of its features and services. You should also be aware that you may also lose somesaved information (e.g. saved login details, site preferences) if you block cookies on your browser. Differentbrowsers make different controls available to you. Disabling a cookie or category of cookie does not deletethe cookie from your browser, you will need to do this yourself from within your browser, you should visit yourbrowser's help menu for more information.

Payment Details

In respect to any credit card or other payment processing details you have provided us, we commit that thispage 8/11
confidential information will be stored in the most secure manner possible.

Kids' Privacy

We do not address anyone under the age of 13. We do not knowingly collect personally identifiableinformation from anyone under the age of 13. If You are a parent or guardian and You are aware that Yourchild has provided Us with Personal Data, please contact Us. If We become aware that We have collectedPersonal Data from anyone under the age of 13 without verification of parental consent, We take steps toremove that information from Our servers.

Changes To Our Privacy Policy

We may change our Service and policies, and we may need to make changes to this Privacy Policy so thatthey accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (forexample, through our Service) before we make changes to this Privacy Policy and give you an opportunity toreview them before they go into effect. Then, if you continue to use the Service, you will be bound by theupdated Privacy Policy. If you do not want to agree to this or any updated Privacy Policy, you can deleteyour account.

Third-Party Services

We may display, include or make available third-party content (including data, information, applications andother products services) or provide links to third-party websites or services ("Third- Party Services").

You acknowledge and agree that HIRL shall not be responsible for any Third-Party Services, including theiraccuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any otheraspect thereof. HIRL does not assume and shall not have any liability or responsibility to you or any otherperson or entity for any Third-Party Services.

Third-Party Services and links thereto are provided solely as a convenience to you and you access and usethem entirely at your own risk and subject to such third parties' terms and conditions.

Third-Party Services
Information about General Data ProtectionRegulation (GDPR)

We may be collecting and using information from you if you are from the European Economic Area (EEA),and in this section of our Privacy Policy we are going to explain exactly how and why is this data collected,and how we maintain this data under protection from being replicated or used in the wrong way.

What is GDPR?

GDPR is an EU-wide privacy and data protection law that regulates how EU residents' data is protected bycompanies and enhances the control the EU residents have, over their personal data.

The GDPR is relevant to any globally operating company and not just the EU-based businesses and EUresidents. Our customers’ data is important irrespective of where they are located, which is why we haveimplemented GDPR controls as our baseline standard for all our operations worldwide.

What is personal data?

Any data that relates to an identifiable or identified individual. GDPR covers a broad spectrum of informationthat could be used on its own, or in combination with other pieces of information, to identify a person.Personal data extends beyond a person’s name or email address. Some examples include financialinformation, political opinions, genetic data, biometric data, IP addresses, physical address, sexualorientation, and ethnicity.

The Data Protection Principles include requirements such as:

Why is GDPR important?

GDPR adds some new requirements regarding how companies should protect individuals' personal data thatthey collect and process. It also raises the stakes for compliance by increasing enforcement and imposinggreater fines for breach. Beyond these facts it's simply the right thing to do. At HIRL we strongly believe thatyour data privacy is very important and we already have solid security and privacy practices in place that gobeyond the requirements of this new regulation.

Individual Data Subject's Rights - Data Access,Portability and Deletion

We are committed to helping our customers meet the data subject rights requirements of GDPR. HIRLprocesses or stores all personal data in fully vetted, DPA compliant vendors. We do store all conversationand personal data for up to 6 years unless your account is deleted. In which case, we dispose of all data inaccordance with our Terms of Service and Privacy Policy, but we will not hold it longer than 60 days.

We are aware that if you are working with EU customers, you need to be able to provide them with the abilityto access, update, retrieve and remove personal data. We got you! We've been set up as self service fromthe start and have always given you access to your data and your customers data. Our customer supportteam is here for you to answer any questions you might have about working with the API.

California Residents

The California Consumer Privacy Act (CCPA) requires us to disclose categories of Personal Information wecollect and how we use it, the categories of sources from whom we collect Personal Information, and thethird parties with whom we share it, which we have explained above.

We are also required to communicate information about rights California residents have under California law.You may exercise the following rights:

If you make a request, we have one month to respond to you. If you would like to exercise any of theserights, please contact us.

We do not sell the Personal Information of our users.

For more information about these rights, please contact us.

California Online Privacy Protection Act (CalOPPA)

CalOPPA requires us to disclose categories of Personal Information we collect and how we use it, thecategories of sources from whom we collect Personal Information, and the third parties with whom we shareit, which we have explained above.

CalOPPA users have the following rights:

If you make a request, we have one month to respond to you. If you would like to exercise any of theserights, please contact us.

We do not sell the Personal Information of our users.

For more information about these rights, please contact us.

Contact Us

Don't hesitate to contact us if you have any questions.